Terms and Conditions

Eligibility and your account

You must be of legal gambling age in your place of residence and permitted by local law to play; accounts opened in breach of this are void.

Each person may hold a single account, and you are solely responsible for keeping your password confidential and your registered details accurate and current.

Grand Rush Casino operates under Curaçao eGaming licence 365/JAZ, and residents of jurisdictions where our service is restricted should not attempt to register.

Deposits, withdrawals and play

Funds must originate from a payment method held in your own name, and withdrawal requests are released once identity and source-of-funds checks are satisfied.

Game outcomes are determined by certified random number generation, and by placing a wager you accept that results are final once a round concludes.

Bonuses and promotional offers

Every offer carries its own conditions — qualifying deposits, wagering multipliers and expiry windows — which are published alongside the promotion itself.

Creating duplicate accounts, exploiting a bonus mechanically, or otherwise abusing an offer may lead to the forfeiture of the bonus and any winnings derived from it.

Service availability and complaints

Access may be interrupted for scheduled maintenance, security measures or legal reasons, and we do not guarantee uninterrupted operation of the platform.

If you wish to raise a complaint, contact our support team first; unresolved matters may be escalated in line with our licence terms and the timelines set out in our complaints procedure.

Support & Resources

• Grand Rush Casino help centre and [email protected]
• Curaçao eGaming licensing authority for licence 365/JAZ where escalation applies